Frequently Asked Questions

• How do I choose the right size clothing for my pet?

To ensure the perfect fit, please refer to our detailed sizing guide available on each product page. You'll need to measure your pet's neck, chest, and length according to our instructions. If you're between sizes or need further assistance, our customer service team is here to help you make the best choice.

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• Are your pet clothes safe and comfortable?

Absolutely! Our pet clothes are designed with your pet's comfort and safety in mind. We use only pet-friendly materials that are soft, durable, and non-irritating. Each item is rigorously tested to ensure it meets high standards of quality and safety, so you can dress your pet with confidence.

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• What is your return policy?
  We accept returns within 30 days of purchase. Items must be in new, unused condition with all original tags and packaging intact.

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• How do I return an item?
  To return an item, please contact our customer service team to initiate the process. We will provide you with a return shipping label and instructions on how to send your items back.

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• Can I exchange an item?
  Yes, we offer exchanges for the same item in a different size or color, based on availability. Please contact our customer service for assistance.

•  How long does it take to process a return?
  Once we receive your returned item, we will inspect it and process your refund within 7-10 business days. The refund will be issued to the original method of payment.

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• What if I receive a defective or wrong item?
  If you receive a defective or incorrect item, please contact us immediately so we can resolve the issue. We will provide a full refund or replacement at no additional cost to you.